Could someone please tell me in which order the filters go in the Airmax 8. I have tried many ways and the fan never seems to move. Thanks
Hi, you need to install the filters in sequence: 1. the 2 in 1 Duo carbon filter, 2. the 3 in 1 Hepa filter. And you can also refer to this video- https://www.tiktok.com/@okaysouglobal/video/6932295679272570113?is_copy_url=1&is_from_webapp=v1. Please remember to reset the machine after replacing the filters by pressing the "sleep mode" button for 3 seconds. Any other needs, please feel free to let us know: support@okaysou.com.