Hi, I placed an order for a airmax 8L Air Purifier, january 8th 2021 paid by Visa. order # 363617977. it is not stated in my account, please inform me the state of my paid product.
Thanks for your contact, could you please let me know your order ID on our website? I will check it out.
Please no worries, your satisfaction is our goal.
If you have any puzzles, please feel free to reach us.
Best, Support Team Support@okaysou.com
Admin Thank you for your response. I have #2319. It would be helpful if you can send your Customer Service phone number. I am located in Canada.
Awaiting news.
Yes, you can directly reach our Customer Service team or we can send a screenshot to you via support@okaysou.com. Are you trying to find out the status of an order? Transportation capacity is very tight because of this particular situation right now. We are also pushing hard for the courier to arrive in Canada at the end of January and to ship your order immediately afterward. Thanks a lot for your highly understanding.
Your 100% satisfaction is our goal. If you have any puzzles, please feel free to reach us.
